Service& Support > Replacement and Refund Policies
Return and Exchange Policy

明升88 warrants that the 明升88’s Drone(s) may be returned or exchanged within 7 working days from the initial date of purchase (the actual date of delivery). Please contact the 明升88’s authorized dealers or 明升88’s official sales website for return and exchange matters.

1 Exchange covers one of the following conditions:

a.Defects due to transportation found upon checking in front of the delivery man; b.The delivered product does not match its description; c.The product fails to be started normally in accordance with the instructions of the manual or under the guidance of technical staff, or if non-human induced defects are found.

2 Return policy covers one of the following conditions:

a.Significant manufacturing defects are found for unused goods within 7 working days from the initial date of delivery;
b.Non-human induced defects still exist after replacement;br/> c.The product fails to be delivered after 5 working days of the committed arrival date.

3 Return and exchange do not cover:

a.Defects found but without requirement for return or exchange upon delivery;
b.Exceeding the contractual period of 7 working days from the initial date of delivery;
c.Fail to return the defective product in its original packaging, including the accessories, gifts, manuals, etc;
d.Unable to present proof of purchase or receipt, or the receipt has been forged or altered;
e.No quality problems found upon technical tests being carried out by 明升88 technich support department;
f.Defects due to damage caused by accidental collision and burning, or if the product is penetrated by water, oil, sand, etc.  &nbspDefects; due to installation, use and modification without following the instructions provided by 明升88 in this manual;
g.The labels, product serial number, water mark and security mark have been torn or altered;
h.Defects due to damage caused by unavoidable factors, such as fires, floods, lighting, traffic accidents, etc.

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